Three More Agencies Earn Accreditation

Three more agencies earn accreditation from the Alliance, bringing the total of accredited agencies to 59.

HCA Accreditation Logo

Congratulations to Acti-Kare (Middleboro), Kind Senior Care (North Andover), and Northeast Clinical Services (Danvers) for achieving Home Care Alliance Accreditation!

There are currently 59 agencies that have earned accreditation by demonstrating their compliance with each of the 15 standards of our Accreditation Program.

Since Massachusetts does not license private pay home care agencies, the Alliance created a Home Care Agency Accreditation Program in 2010 to establish operational and quality standards equivalent to licensure in most other states.

The program includes fifteen standards relating to: Client rights, privacy, and complaint procedures; Protections against abuse; Fair employment practices; Caregiver background screening; Competency, training and supervision; Insurance coverage; and Compliance with all applicable federal, state, and local laws. Accreditation is only awarded to agencies that meet or exceed all fifteen standards.

The Accreditation Program allows agencies to demonstrate that they meet high standards of quality. It shows clients and families that they are protected because the agency directly employs its workers and carries workers’ compensation, liability insurance, and an employee dishonesty bond. Accreditation demonstrates that an agency’s caregivers receive background checks, screening, and proper training for their jobs. Accreditation also provides a competitive edge in the marketplace, contributes to securing new business, and enhances staff recruitment by showing a commitment to fair labor standards.

Accredited agencies can use the Alliance’s Accreditation Logo to show their commitment to quality on their websites, brochures, and stationery. The Alliance lists all accredited agencies on its website, gives them special designation in its print directories and in the online Find an Agency function.

Author: Tim Burgers

Tim Burgers is the Associate Director of the Home Care Alliance of Massachusetts.

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