Colleen's Corner: Quality Check

An Update on Quality Reporting Measures.

Did You Know?

The quality measure Improvement in Pain Interfering with Activity is being removed from Home Health Compare as of the April 2020 Compare Refresh. However, home health agencies are still collecting data for this measure through CY2020.

This quality measure will also be removed from the Quality of Patient Care Star Rating which will be calculated using seven measures beginning April 2020. Make sure to check how this will impact your agency’s star rating, so check out your Quality of Patient Care Star Rating Provider Preview Report in your agency’s CASPER Folders

The January 2020 Compare Refresh will be available this week, on January 23. CMS is no longer publicly reporting Emergency Department Use without Hospital Readmission During the First 30 Days of Home Health, and Rehospitalization during the First 30 Days of Home Health on Compare beginning with this January 2020 Refresh.

The OASIS Quarterly Q&As are scheduled to be posted on January 21, 2020.

Make your Star Ratings Rise to the Top

Provide focused education to your clinical staff with Blueprint for OASIS Accuracy training hosted by the Home Care Alliance on April 15-16, 2020 at the Sheraton Framingham Hotel & Conference Center, 1657 Worcester Rd, Framingham, MA.

Registration fills up fast so be sure to register early.

Click Here to Register

Announcing our "Home, Not Alone" Speakers Bureau Campaign

The Alliance’s Home Care Speakers Bureau can bring presentations on careers and other subjects to nursing schools, job fairs, or student assemblies.

Health care is moving out of the institutional setting and into people’s homes. Nursing and other allied health professional positions are following a similar path as the percentage of nurses moving into work a in hospital setting continues to decrease annually. Yet, newly graduated nurses often leave school not having been exposed to the nursing opportunities and high degree of complexity and independence in home health care practice.

Our Home, Not Alone campaign seeks to drive interest in, and confidence about, making a nursing career in home care or hospice.

Our dedicated speakers will bring presentations on careers and other subjects to nursing schools, job fairs, or student assemblies. Here is just a snippet of a presentation:

For more information about the program, visit the Home Care Speakers Bureau on our website.

2019 Financial Management Conference Announced!

Join us on Tuesday, December 10th at the Beechwood Hotel in Worcester, MA for our Annual Financial Management Conference. Take a deep dive into the current trends and issues happening in the Home Health industry as you prepare for 2020.

Join us on Tuesday, December 10th at the Beechwood Hotel in Worcester, MA for our Annual Financial Management Conference. Take a deep dive into the current trends and issues happening in the Home Health industry as you prepare for 2020. This is the perfect conference for CFOs, CEOs, and Clinical Directors!
 
The 2019 Agenda Includes:
Hindsight is 2020: Hone into Home Health & Hospice Payment Compliance in the New Decade, Kathleen Hessler, Simione Healthcare Consultants
The HHS Office of Inspector General (OIG) continues its intense oversight and scrutiny of the Medicare home health and hospice programs by analyzing the rich sources of data available to them. With increase in survey and audit activity —including Targeted Probe and Educate (TPE), UPIC and SMRC audits, learn what your agencies need to do to ensure payment compliance in the new decade. The session will cover types of government audits, recommendations for internal-self monitoring, as well as what to do if your agency identifies an overpayment.

HHVBP Trends & Data, Chris Attaya, SHP Data
As we close out year 2 of the Home Health Value-Based Purchasing
Demonstration, Chris Attaya will take a deep dive and identify the latest updates and trends in HHVBP and Star Rating measure scores. Attaya will also discuss data points specific for Massachusetts state agencies.

PDGM Check Point, Mike Carr, Axxess
PDGM is almost here, now is the time to ensure you are ready for the changes. This session will review where you should be, and how to get there if you’re not. Carr will provide a high level overview of PDGM as well as understanding how past performance will be impacted by PDGM. Other elements to be discussed include technology challenges, therapy impact, and measures for survival.

Making Home the Center of Care: Opportunities & Challenges of Public Priorities, Mike Canter, Carecentrix & Reactor Panel
Recent public policy trends focus on cost containment, integrated care, and quality outcomes. Home care is in a unique position to thrive in this emerging environment. Is your agency poised to seize the opportunity?

Register Here

HCA Has Got You Covered with PDGM

PDGM is coming January 1, 2020 – HCA has numerous education opportunities to help you prepare and progress!

Blueprint for OASIS Training & Certification, November 4-6
Training, Devens, MA

Experience the comprehensive and nationally acclaimed two-day Blueprint for OASIS Accuracy workshop and learn to confidently teach, audit, and collect OASIS-D items accurately. Through guided, expert instruction, and participation in problem-solving discussions and application scenarios, achieve mastery of the OASIS items, conventions, and the latest data collection rules.
Rather than provide opinions, assumptions, or unfounded interpretations, the “Blueprint” presenters will model reliance on CMS guidance documents and provide and demonstrate strategies for how to find defendable answers to your OASIS questions.

REGISTRATION
HCA Members: $429/Person
Non-Members: $549/Person

PDGM Comittee Meeting, November 18
Networking Meeting, 10:00-12:00, Milford, MA

Clinical Leadership Development and Care Coordination Under PDGM

PDGM introduces complex challenges and heightens the importance of efficient discipline utilization while maintaining quality care outcomes. The role that the clinical manager plays in this care management process can make or break success under the new model. This session will cover strategies for effective collaboration of care and agency leadership development in order to maintain focus on patient-centered quality care delivery.

Registration: FREE
HCA MEMBERS ONLY!!

PDGM Clinical Episode Management Webinar, November 21
Online Webinar, 2:00-3:30PM

Clinical episode management takes on an even more critical role under PDGM. This session will describe how effective clinical episode management is the foundation for improving both patient and agency
outcomes as well as improving regulatory compliance. We will review tactics for management of the 30 day payment period and explain the new LUPA thresholds and show that effective clinical episode management will be key to ensure patients are receiving appropriate, cost-effective, quality care. We will discuss strategic planning for implementation of clinical episode management best practices within the agency, and strategies to enhance communication and collaboration between all disciplines.

REGISTRATION
HCA Members: $79/Line
Non-Members: $159/Line

PDGM Billing Series, December 2, 3, 4, & 5
Online Webinar Series, 11:00AM-12:30PM

PDGM is fast approaching and a lot of changes are coming with it. HCA has partnered with Melinda Gabourey, CEO of Healthcare Provider Solutions, to put on a 4-part webinar series, each 90-minutes long! The series will run daily from 11:00AM-12:30PM.
Sessions include:
• PDGM Structure & Financial Impact
• PDGM Coding & OASIS Integrity
• PDGM Operational Decision Necessities
• PDGM Revenue Cycle Changes

REGISTRATION
HCA Members: $79/Line per Webinar -OR – $299/Line for Full Series
Non-Members: $149/Line per Webinar -OR – $549/Line for Full Series

2019 Financial Management Conference, December 10
Conference, Worcester, MA, 9:00AM-4:00PM

This years financial conference will cover topics on PDGM, VBP, Billing Compliance, and Managed Care. The following PDGM session will be by Mike Care of Axxess:
PDGM is almost here, now is the time to ensure you are ready for the changes. This session will review where you should be, and how to get there if you’re not. Carr will provide a high level overview of PDGM as well as understanding how past performance will be impacted by PDGM. Other elements to be discussed include technology challenges, therapy impact, and measures for survival.

REGISTRATION
HCA Members: $149/Person
Non-Members: $299/Person

2020 Leadership Summit Pre-Conference, January 28
Conference, Boston, MA, 1:00-4:30PM

Vision Quest: Refining Your Personal Leadership Style for Success Under PDGM and After
We will start the summit with an interactive exploration of what industry and leadership issues you are hear to work on! After breaking it all down, we will engage in some self reflection on your leadership journey to date and how that has or has not got your prepared to meet today’s challenges. The session will continue with an instructional tutorial that will help to make you a better more confident and ultimately successful leader. Put it all together with a set of top industry experts on the journey to PDGM success.

REGISTRATION
Go to http://www.nehomehealthsummit.com for more information!

PDGM Impact on Therapy Practice, March 5
Online Webinar, 1:00-2:30PM

CMS has changed the PPS case mix system “to rely on patient characteristics to set payment for therapy and non-therapy services and should no longer use the number of therapy visits as a payment factor.” The practice patterns and therapy compensation creep associated with the PPS methodology up until 2020 will fit poorly with a case mix system not relying on a therapy visit number. However, practice pattern changes do not occur as abruptly as payment changes.
This session will review the new Patient Driven Groupings Model (PDGM) and how therapy can and should impact the groupings within their own agency. We will then apply reasonable and necessary plans of care to typical home health conditions and link them to the outcomes agencies strive to achieve. Participants will learn to prepare changes in practice and to demonstrate the value therapy services can bring to the home health agency.

REGISTRATION
HCA Members: $79/Line
Non-Members: $159/Line

Journey to PDGM Success Seminar by Axxess, November 5

HCA of MA Members receive a $50 discount on their registration.
Use code: HCAMA2020 at check-out!

For the most up to date information on all upcoming events:
www.thinkhomecare.org/education

Blueprint for OASIS Accuracy Returns This November

Staying on top of OASIS coding is never easy, and PDGM will bring additional challenges in 2020. Join us November 4-5, 2019 in Devens for an intensive, two-day, workshop & exam from OASIS Answers. Though open to all, Alliance members can attend at a significant discount.

Staying on top of OASIS coding is never easy but – with the new PDGM standards arriving in a few months – 2020 is going to be a real challenge.

That’s why we’re pleased to offer Blueprint for OASIS Accuracy, a two-day, data-collection workshop in Devens, Massachusetts on November 4-5, 2019.

Register for OASIS

This workshop — designed by OASIS Answers — provides a comprehensive look at the OASIS items including the OASIS-D1 revisions and OASIS-related PDGM information effective January 1, 2020. The course awards 13 CEUs. Attendees can also take an optional exam at the same location the following day (registration and payment for the exam is entirely separate from the workshop).

Though the program is available to all, members may attend for just $429.00 per registrant, a discount of $150 off the non-member rate. If you’ve been thinking about having the Alliance join, this will give you immediate return on your investment.

Return to www.thinkhomecare.org.

Full 2019 HR Management Conference Agenda Announced!

HCA will host an HR Management Half-Day Conference on Tuesday, October 29 at the College of the Holy Cross in Worcester, MA. This conference is an excellent resource for HR Managers, CEOs, COOs, and Clinical Directors.

HCA will host an HR Management Half-Day Conference on Tuesday, October 29 at the College of the Holy Cross in Worcester, MA. This conference is an excellent resource for HR Managers, CEOs, COOs, and Clinical Directors. Topics will include the following:

  • Attracting a Talented Workforce, Sheri Heller, PHR, SHRM-CP, Senior HR Advisor MassPay HR & Services
    Attracting and keeping talented employees in today’s job market is more difficult than ever. Learn about best practices to ensure successful talent acquisition efforts that will lead to a high-performing workforce. This session will include topics on talent sourcing vs. recruiting; finding the right talent pool; building your employer brand; the candidate experience; and creating the perfect job ad.
  • Discrimination Law Issues for the Home Care Industry, Layla Taylor, Esq. Partner, Sullivan Hayes & Quinn
    Employment discrimination laws have been established to prevent discrimination based on race, sex, sexual orientation, religion, national origin, physical disability, and age. Learn from Taylor the important key points relating to patient choice and anti-discrimination case law for your employees. Topics such as employee religious and disabiliaty accommodations to vaccinations will be covered.
  • The Step-by-Step HR Department Checklist, Julie Brinkman, COO, Hireology
    Whether you have a staff of 5 or 500, clear HR policies and consistent processes are essential to success on the people side of your business. This presentation will review a comprehensive HR checklist developed by Hireology and BambooHR designed to help home care agencies establish a new HR function or improve the HR systems and initiatives that are already in place in your agency. This checklist includes key elements such as an overview of important HR policies and processes, recruitment best practices to attract quality candidates, and tips for developing and maintaining a successful HR team.
  • Home Care Alliance Workforce Initiatives, HCA of MA Staff
    The HCA Board has identified Workforce Development as a critical priority issue under its current Strategic Plan. A Board working group had identified a number of initiatives for the Alliance and Foundation to expand our member support on workforce issues, addressing staff development at all levels: executive, management, supervisory, and all levels of direct care. This session will review results to date on some of the projects already in progress, preview future objectives, and solicit member input on new initiatives to help ensure a skilled and motivated workforce for the future.

Registration is only $50/Person for HCA of MA Members!

Download the Brochure/ Registration Flyer Here

2019 Private Care Management Conference Agenda Announced

2019 Private Care Management Conference Agenda Announced!

Labor Management Relations, Robert Brooks, Labor & Employment Partner, Verrill Dana
Learn strategies to develop an effective plan of action when dealing with the current labor laws. This session will review recent and ongoing developments relating to handling your employees; such as, hiring, firing, discipline, and payment of wages. Additionally, hear more on the new Massachusetts Home Care Worker Registry Act and how it impacts your organization.


Recruiting, Onboarding & Educating the Caregiver Workforce of the Future,Helen Adeosun, EdM, Co-Founder & CEO of CareAcademy
Educating caregivers is the number one health intervention for today’s home care agency. Learn staffing best practices to help find new caregivers and educate existing caregivers to meet the growing needs of clients in their care. Attendees will learn several actionable steps that agency owners and management can take today to ensure that their caregivers have the knowledge they need that a structured training program can offer, and the positive impact for retention, home care ROI and business.  


Preventing Verbal Abuse of Workers: The Safe Home Care Project,Margaret M. Quinn, ScD, CIH, Professor and Director, Safe Home Care Project, Zuckerberg College of Health Sciences, UMass Lowell
Previous studies have found that violent behaviors, including verbal abuse as well as physical assault, by patients towards health care workers is common and leads to injuries, illness, burnout and job turnover.  The Safe Home Care Project team conducted a survey of nearly 1,000 Massachusetts home care aides and found that about 1 in 4 experienced verbal abuse from clients within the past year. The study identified home care conditions under which verbal abuse was most likely to occur and recommendations for prevention that can improve safety for both aides and their clients.  


Key Metrics to Motivate Staff, Improve Retention and Promote Growth, Kunu Kaushal, Senior Solutions Home Care
Learn from the Senior Solutions Home Care founder and CEO Kunu Kaushal who grew his Tennessee-based home care business from zero to $18+ million in nine years, with 800+ clients and 10 locations. The first session will share actual usable metrics, and formulas to help operate your agency at peak performance. Areas covered will include financials, operations, staffing, and recruitment. Move beyond revenue metrics to incentivize staff and provide more clarity around roles related to scheduling, recruitment and human resources. This simple, budget-driven model uses national metrics and KPIs that consider salaries and profitability for setting goals, defining responsibilities and motivating your staff.  


Building Your Leadership TeamKunu Kaushal, Senior Solutions Home Care
In the second session you will learn his culture “secrets”, what makes a company’s culture great, how employee engagement can impact that culture. Kunu will share how he managed to build an attractive work culture, recognize when it’s time to let someone go, how to manage accountability, and more. Additionally, Learn how a great leadership team is built, including how to identify when it’s time to add to the team, ways to divide roles in order to maximize the team’s efficiency and key skill sets to identify when hiring.

Download the Brochure Here

Registration:
$99 – Members
$199 – Non-Members