6 Gift Ideas for Your Caregivers This Holiday Season

Tis the season! CareAcademy, a leader in home care education, has some ideas for ensuring that your caregivers feel valued and connected with your agency.

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Guest Post by CareAcademy

There are some big benefits to holiday gifting, but how do you know what your employees want? Let’s look at some ways you can navigate the gift-giving season to make your caregivers feel valued and connected with your agency.

Caregiving is a demanding job, and staffing turnover from burnout can be high. You know how much you value your employees, and with the challenges your team faces, they need to feel recognized and appreciated for their work.

2022 has continued to bring challenges to the caregiving industry. Agencies looking to increase their retention rate pay attention to employees’ needs for support and know the risks that burnout brings. Think about a holiday gift as another way you can show your support.

Effective Gift Giving

81% of employees who received gifts felt appreciated by their employer. They reported an increase in positive regard towards them after receiving a gift and felt more connected and loyal to their company. In the year of the “Great Resignation” and “Quiet Quitting,” employers can stand out by recognizing their caregivers with thoughtful, meaningful gifts.

Gift giving can feel stressful; you don’t want to misstep and give a gift that makes your employee feel undervalued or like an afterthought. Start by establishing a budget that works for your company: $50 to $100 in value is a typical range that employees feel is the right amount.

Here are 5 suggestions to brighten your caregivers’ holidays:

  • Money. The tried-and-true gift, this is what a majority of employees say they would appreciate during the holiday season. Many agencies also find it helpful to use an end-of-year bonus as an incentive to complete required annual training.
  • VISA gift cards. These are always a top choice, they’re easy to use and accepted almost everywhere, even online.
  • Store gift cards. Choose something that will appeal to all your employees; gift cards for larger brands are best.
  • Swag. If you’re considering a gift with a company logo, make sure it’s on an item that will get a lot of use. Insulated water bottles and fleece vests or jackets are popular choices for company gear.
  • Pamper the helpers. They care for others every day, now you can take care of them. A spa gift basket or gift certificate can provide some welcome relief. (Hint: Gift certificates should be for an easily accessible location and should cover the tip.)
  • Mix it up! Consider giving a holiday bonus or gift card along with a physical item like a gift basket.

Whatever you choose, adding a personalized note will maximize the impact of your gift. By next year they may have forgotten what the gift was, but they won’t forget how you made them feel. A gift in the holiday season is a great way to show you support your caregivers and wrap up the year on a positive note.


CareAcademy is the only portable, online educational platform used by home care agencies across the country to certify, onboard, and in-service caregivers. It has prepared over 40,000 workers to meet the greater complexity of care, challenges, and opportunity in the home care industry. Our classes are video-based micro-learning, easily accessible on a caregiver’s smartphone, tablet, or computer. Its live support team proactively reminds your caregivers with smart-reminders based on their due dates to complete training. To learn more, visit www.careacademy.com or reach us at (866) 227-3895 x3 for sales.

Join Us: Attendee Registration for NEHCC Now Open!

Join us & hundreds of home health colleagues as the New England Conference returns in-person to Newport, RI, May 11-13, 2022.

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Hundreds of home health colleagues, industry experts, and leading home health vendors will be in person at the The New England Home Care & Hospice Conference and Trade Show in Newport, RI May 11-13, 2022.  If that alone doesn’t entice you, the venue will!

Join us in person at the beautiful Gurney’s Resort, in Newport, RI.

Gurney's Newport Resort & Marina

To learn more about the conference, visit www.nehcc.com.

Set Sails for Newport for the 2022 NEHCC!

Don’t miss this opportunity to exhibit at the biggest home care and hospice event in the region. The NEHCC will be live and in-person May 11-13, 2022.

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Two years out in the digital sea during the pandemic are enough! New England’s biggest home care and hospice conference is set return to port in Newport, Rhode Island May 11-13… live and in-person!

Companies looking to present to the expected 200+ attendees may choose from among our premium and regular sponsorships, and also exhibit at our exciting, multi-day tradeshow. Several sponsorship have already sold, so don’t miss this opportunity to exhibit at the biggest industry event in the region.

To learn more about the conference, visit www.nehcc.com.

2022 New England Home Care & Hospice Conference Call for Speakers Now Open!

The New England Home Care & Hospice Conference and Trade Show is the region’s premier event for home care and hospice agencies. The conference is hosted by the six New England state home care associations, which collectively represent nearly 400 organizations. This coming year, the conference heads to Newport, RI from May 11-13!

The conference is designed for senior and mid-level administrative and clinical staff. The conference features multiple keynote sessions, workshops, and intensive programs. Topics are designed to meet the needs of all agencies, including Medicare-certified, private duty, and hospices. The trade show is the largest home health and hospice expo in the Northeast.

We are pleased to open the call for speakers up to any and all who are interested. We highly encourage agency staff members to submit innovative programs they have developed within their companies to present to colleagues.

Vendors who submit proposals are highly encouraged to include an agency in their presentation for preferential review.

The deadline to submit proposals is Sunday, November 14th by end of day.

For more information on our conference you can go to www.NEHCC.com!

Alliance Partners with RBC Ltd on OSHA Manual

Barbara Citarella
RBC’s Barbara Citarella

In response to the new OSHA Emergency Temporary Standard issued in June, the Alliance has teamed up with Barbara Citarella of RBC Limited to produce an e-book on Workplace Safety for Occupational Exposure to COVID-19. The document includes model policies and multiple forms in the addendum section that will be helpful as guidance for compliance with the OSHA Standard. The manual can also serve as a template for any other infectious communicable diseases. All documents may be used as is or may be personalized by using PDF editing software.

We will be working with RBC to market this new manual nationwide. Alliance members can be the first to purchase your copies here!

Annual Conference Education (ACE): Virtual Edition is Now Open!

ACE Virtual introduces 27 educational webinars covering topics ranging from PDGM, COVID-19, Staff Retention, IT Security and more!

Although it is a chaotic time, and personal energy probably barely exists outside of work – we know that we must continue to offer opportunities for all to stay educated as we adjust to the “new normal”.

The sessions in this new virtual conference have been made available in a recorded format with the option for members to purchase as individual sessions, packages of 5 (based on tracks), or the full series. Thanks to sponsors, you will also be given the opportunity to receive significant discounts on products (up to 50% off!)!

If a staff member that is in the position of Director or higher agrees to have one-on-one phone calls with our Premium Sponsors you earn significant discounts!

Use the following codes:
3 Sponsor Calls: 30% OFF – ACE30
5 Sponsor Calls: 50% OFF – ACE50


An example of what the platform looks like per webinar

PDGM: 3-Month Check-Up Virtual Conference Update

The hosting states of the PDGM Summit and NAHC have decided to postpone the virtual conference until late April so agencies can focus on the challenges of the COVID-19 pandemic for the next weeks.

The hosting states of the PDGM Summit and NAHC have decided to postpone the virtual conference until late April so agencies can focus on the challenges of the COVID-19 pandemic for the next weeks. 

The following information will explain any conference updates that are included with the postponement:

The virtual conference will be held according to the 4 different time zones: Tuesday, April 28 will be for EST and CST, Wednesday, April 29 will be for MST and PST. 

All sessions will be from 8:30 AM – 4:30 PM according with the time zone.

Attendees can choose which day/time zone they prefer Members who previously registered for the March 30 in-person event are automatically registered to listen to the EST session on Tuesday, April 28 and will receive the recording for free. If you are already registered, you do not need to register again. 

Any members not already registered will now be charged $225 per person plus an optional $75 for the recording. Non-members will be charged $375 per person plus an additional $100 for the recording. 

Anyone wishing to receive CEUs for this conference MUST register separately. CEUs will only be provided to someone who paid for their own registration – not to anyone else that may listen to the live session in the same room or to the recording afterwards. 

There will be an additional session added in the morning that provides an overview of PDGM basics. The schedule will include two 15-minutes breaks and a 30-minute lunch break during the day.

Call-In logistics will be sent our closer to the conference.

For any questions, please contact Megan Fournier at mfournier@thinkhomecare.org.

You can register below if not already registered. 

Register Here

2020 NEHCC Program Released!

You have been waiting, and now it’s here, The 2020 New England Home Care & Hospice Conference and Trade Show Program has been released! Join colleagues from throughout the region from May 13-15 in Newport, RI for the best home health and hospice event of the year!

You have been waiting, and now it’s here, The 2020 New England Home Care & Hospice Conference and Trade Show Program has been released! Join colleagues from throughout the region from May 13-15 in Newport, RI for the best home health and hospice event of the year! This fabulous conference will feature renowned keynoters and informative workshops that will give you new ideas and insight to take back to your agency. Sessions include Pre-Conferences on PDGM: Lessons Learned, and Medicaid Healthcare Reform; Keynotes on Caregiver Trends, Navigating Change, The Future in Home Health Through Data, and Bridging the Gap Between Life and Death. With 25 additional break-out sessions, you are bound to find topics that appeal to you and your staff as there is something for everyone!

Looking to find new partners with your agency regarding things like software systems, consulting, staff benefits, etc? Our exhibit show is the largest home health gathering in the Northeast with close to 80 exhibitors! See who is currently exhibiting here.

Don’t miss this great event close to home. Check out the brochure here

Learn more about the conference at www.nehcc.com

Behavioral Adjustments Under Early PDGM

NAHC’s Bill Dombi replies to reports that patients across the country are being told they no longer qualify for certain Medicare services or that services have been cut or discontinued.

Kaiser Health News and other health care media outlets are reporting that patients across the country are being told they no longer qualify for certain Medicare home health services or that services have to be cut back or discontinued due to changes in Medicare scope of benefits.  On a call with state home care association executives this week, Bill Dombi, President of the National Association for Home Care and Hospice confirmed that they are hearing of such cases from patient advocacy groups, such as the Center for Medicare Advocacy.  If such behavior gives the industry “a reputation for putting bottom line ahead of patient care, it’s going to be bad long term for the home care industry,” said Dombi.

In terms of any shortcoming with the PDGM model, he said,  we want to be able to lay these at the feet of the model’s crafters at CMS, not having them come back at us for over adjusting behaviors even beyond what was built into the model. He further suggested that until proven otherwise it might be case of managers and field staff inaccurately translating direction from management as to what has changed. He suggested CMS might need to do some more education around what has changed (payment) and what has not (coverage).

NAHC will present a series of six new webinars – free to members and non-members – on PDGM in Real Time featuring an open forum in which attendees can share and gain insights with Home Care & Hospice Financial Managers Association (HHFMA) experts about what is working and not working in the early weeks of PDGM.

These webinars are designed to enable home health agencies to achieve “high performer” status through continuous operational improvements in financial, clinical, business analytics, and administrative operations as PDGM unfolds.

The schedule for the Wednesday webinars at 1 PM ET is as follows:

  1. February 12 at 1:00 PM ET Info Tech/EMR readiness
  2. February 19 at 1:00 PM ET PDGM coding
  3. February 26 at 1:00 PM ET PDGM cash flow & LUPAs
  4. March 4 at 1:00 PM ET Therapy in PDGM
  5. March 11 at 1:00 PM ET Clinical management of patient episode
  6. March 18 at 1:00 PM ET PDGM data analytics

Registration information can be found here.

Colleen’s Corner: Quality Check

An Update on Quality Reporting Measures.

Did You Know?

The quality measure Improvement in Pain Interfering with Activity is being removed from Home Health Compare as of the April 2020 Compare Refresh. However, home health agencies are still collecting data for this measure through CY2020.

This quality measure will also be removed from the Quality of Patient Care Star Rating which will be calculated using seven measures beginning April 2020. Make sure to check how this will impact your agency’s star rating, so check out your Quality of Patient Care Star Rating Provider Preview Report in your agency’s CASPER Folders

The January 2020 Compare Refresh will be available this week, on January 23. CMS is no longer publicly reporting Emergency Department Use without Hospital Readmission During the First 30 Days of Home Health, and Rehospitalization during the First 30 Days of Home Health on Compare beginning with this January 2020 Refresh.

The OASIS Quarterly Q&As are scheduled to be posted on January 21, 2020.

Make your Star Ratings Rise to the Top

Provide focused education to your clinical staff with Blueprint for OASIS Accuracy training hosted by the Home Care Alliance on April 15-16, 2020 at the Sheraton Framingham Hotel & Conference Center, 1657 Worcester Rd, Framingham, MA.

Registration fills up fast so be sure to register early.

Click Here to Register