Talking Home Care: Building (and Keeping) a Better Workforce with Technology

Pat Kelleher is joined by CareAcademy’s Helen Adeosun and HouseWorks’s Andrea Cohen to discuss tech solutions to the workforce issues challenging the home care industry.

Helen Adeosun, Andrea Cohen, and Pat Kelleher
Helen Adeosun, Andrea Cohen, and Pat Kelleher

For the 11th episode of the Talking Home Care podcast, we are joined by two home care leaders to talk about solutions to one of the industry’s biggest challenges: recruiting, educating, and retaining care givers in a competitive market.

Helen Adeosun and Andrea Cohen both started their careers in home care as caregivers. Later, Helen would launch CareAcademy, an online learning platform, while Andrea would found HouseWorks, one of the largest private pay home care agencies in Massachusetts. In addition to their personal insights on workforce issues, the two also discuss their companies’ recent collaboration.

(If you’re a return listener from iTunes, please re-subscribe to the podcast; we’ve moved the feed to a new location).

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You may listen to the podcast by clicking either of the podcast images, clicking “play” above, or downloading it directly (Length: 39 minutes; Size: 31 MB). If you enjoy the podcast, please give us a five-star review so others can find it.

Specific topics include:

    • How agencies can attract and keep their best employees by offering a career path to all positions.
    • How a mobile education platform can serve a mobile workforce.
    • How online education streamlines on-boarding and makes time available for hands-on training.
    • How technology — whether for training or other purposes — can give agencies actionable data about their operations.

Host: Patricia Kelleher is the executive director of the Home Care Alliance of Massachusetts.

GuestsHelen Adeosun is the co-founder and CEO of CareAcademy. Based in Boston, CareAcademy is one of the most innovative online training platforms for the home care industry. Andrea Cohen is the CEO and founder of HouseWorks, one of the largest private care home care agencies in Massachusetts.

Return to www.thinkhomecare.org.

New England Conference Heads to RI for 2020

The 2019 New England Home Care & Hospice conference was a resounding success!

That only makes us more excited about the 2020 NEHCC, which will be at Gurney’s Newport Resort in beautiful Newport, RI May 13-15, 2020.

Nearly 300 registrants and over 75 vendors (over 450 total attendees) made the 2019 New England Home Care & Hospice Conference and Trade Show one of the biggest and best ever. The Sea Crest Beach Hotel in Falmouth, MA hosted two pre-conference intensives, four keynotes, and 24 break-out sessions over three days. Attendees left happy and with their brains full of innovative ideas to bring back to their agencies. The NEHCC committee is thankful to all whom attended and look forward to seeing everyone back next year.

2020-gurneys-newport

 

Be sure to save the date for the 10th Annual Conference, scheduled for May 13-15, 2020 at the Gurney’s Newport Resort in beautiful Newport, RI.

Return to www.thinkhomecare.org.

 

2019 Private Care Guides to Help Families Find Home Care

Now in its 13th edition, the Guide to Private Home Care Services has connected tens of thousands of families with the home care agencies that best meet their needs. While our Resource Directory is intended for professionals who make regular referrals, the Private Care Guides are designed for consumers and are always available at no charge. Choose from among three regional editions:

(Click one of the thumbnails to place your free order).

The Guides contains county-by-county cross-references, as well as short essays about:

  • What home care is;
  • How to pay for it;
  • How to choose an agency, and;
  • What the advantages are of working with an agency over other options.

Return to www.thinkhomecare.org.

Full Brochure for 2019 NEHCC Now Available

The full program and schedule for the 2019 New England Home Care and Hospice Conference & Trade Show is now available.

The full conference program and schedule for the 2019 New England Home Care and Hospice Conference & Trade Show is now available for download.

The NEHCC is the region’s premier event for home care and hospice agencies. It’s hosted by the six New England state home care associations, which collectively represent nearly 400 organizations. The 2019 NEHCC will be held June 5-7, 2019 at the Sea Crest Beach Hotel in Falmouth, MA.

For more information about the conference, or to register to attend, visit www.nehcc.com.

Return to www.thinkhomecare.org.

The “Agency Advantage,” Explained

Many families ask why they should work with a home care agency rather than hiring a nurse or aide themselves. Re-designed to better answer that question, The Agency Advantage is a one-page flier that describes the benefits of contracting with an agency compared to a direct hire. Best of all, blocks of up to 50 are available at no charge to members.

In addition to describing the benefits of working with an agency, it also shows the advantages as a checklist:

Return to www.thinkhomecare.org.

The New ThinkHomeCare.org

The Alliance is extremely pleased to announce the first re-launch of its website in nearly five years.

Screenshot of the new design.

Design & Home Page Changes

  • A clean, responsive design that works both for desktop and mobile platforms;
  • Member sign-on available directly on the home page and many sub-pages; and
  • New red button highlights and a simplified navigation menu to direct members & non-members alike to topics of interest.

Function & Enhancements

  • A new Education Page with categories that that filter for the events you’re looking for;
  • An overhauled Association Store with better categories and clearer organization;
  • A brand-new Library of Recorded Webinars, some available for purchase (at reduced rates for members), some available at no charge;
  • A redesigned Find-an-Agency search helps families find services that meets their needs; and
  • A new, members-only page listing money-saving Group Purchase Programs available through the Alliance.

As with all websites, we’ll continue to make changes and enhancements over the coming weeks and months. If you have any problems or suggestions, please contact me at tmeyer@thinkhomecare.org.

Return to www.thinkhomecare.org.

Talking Home Care: NAHC’s Calvin McDaniel on the 2018 Midterm Elections

Calvin McDaniel of NAHC joins us to talk about the implications of the 2018 Midterm Election on the home care industry.

Kelleher and McDaniel

On this week’s edition of Talking Home Care, we are joined by Calvin McDaniel, Director of Government Affairs for the National Association for Home Care & Hospice (NAHC). Calvin oversees NAHC’s legislative priorities on Capitol Hill, and collaborates with the Alliance and other state associations on shared, industry-wide priorities.

Our discussion recaps the 2018 Midterm Elections and what to expect in the 116th Congress, which will be seated in January 2019. Enjoy!


You may listen to the podcast by clicking the play button below, downloading it directly, or subscribing through iTunes or Google Play. (Length: 29 minutes; Size: 23.2 MB). If you enjoy it, please give us a five-star review so others can find it.

Host: Patricia Kelleher is the Executive Director of the Home Care Alliance of Massachusetts.

GuestCalvin McDaniel, Director of Government Affairs for the National Association for Home Care & Hospice (NAHC).

2018 Midterm Elections Recap (Updated Monday, 11/19):

  • Democrats regained control of the US House of Representatives, gaining 37 seats so far and holding a majority of 233 seats to Republicans’ 198 seats.
  • Republicans held control of the US Senate picking up two seat as and expanding their Senate Majority to 52 seats to Democrats’ 47 seats. The Mississippi senate seat is heading toward a run-off election on November 27th.
  • On the state level: Democrats flipped nearly 400 state legislative seats nationwide, flipped seven Republican-held governor seats, and took full control of the legislature and Governors’ mansion in seven states.
  • Lastly, three states: Idaho, Nebraska and Utah voted to expand Medicaid. And a fourth state, Maine, elected a democratic governor, who will likely do the same.
  • Overall, nearly 116 million voters cast ballots, representing over 40% of eligible voters and represents the largest midterm voter turnout in 104 years.
  • It is expected that Representative Richard Neal (D-MA) will become the Chairman of House Ways & Means, and Representative Jim McGovern (D-MA) will become the new Chairman of the Rules Committee. This greatly increases the Massachusetts’ Congressional Delegation influence on Capitol Hill.

The most important takeaway from our conversation with Calvin is that HCA members should prepare for an incredibly active two years of advocacy. Take hold of your responsibility to engage your elected officials on behalf of your organization and join us in the fight on the many issues facing our industry. Be it an email to a legislator, inviting them to your offices for a tour or on a home visit, or taking time to join us in D.C. for one of the many fly-in events, it takes an army of voices to accomplish a common goal. To get involved, email Jake Krilovich.

Return to www.thinkhomecare.org.