I’m pleased to announce that — for the first time — Alliance agencies will have the choice of either renewing their membership through traditional the hard-copy application or electronically. Though, the primary contact of each member agency should receive a package with the hard-copy renewal (which should arrive by Friday), we highly encourage you to e-Renew.
What is e-Renewal?
E-Renewal is an option to update your agency’s profile and membership status for FY 2009/2010 by directly accessing our database. If you chose to e-Renew, there’s no need to fill out the hard-copy application this year. E-Renewal will be available through at least June 30.
E-Renewals are open to all member agencies, though we do not currently have the ability to offer franchise discounts through it. If your agency is part of a franchise with two or more Alliance members, you must use the hard-copy form to receive your franchise discount.
Why should you e-Renew?
E-Renewing is faster and more accurate than the traditional hard-copy application. Because you’re directly accessing our database, there are fewer opportunities for error. There are also no delays from the post-office or any chance of your application getting lost.
How do I pay if I chose to e-Renew?
At the end of the process, you’ll be given the option of either getting an invoice (which you may print directly) or paying the entire balance with your credit card; if you would like to make a partial payment by credit card, give me a call and I`ll take it over the phone. At least 25% of your membership dues are due by August 1.
How long does it take to e-Renew?
It depends on how much you need to edit your agency’s profile (address, towns, services, etc). Assuming modest edits and reasonable bandwidth, you should be able to finish in 10-15 minutes.
What do I do if I have problems/questions?
Contact me (Tom Meyer) at either firstname.lastname@example.org or (617) 482-0140.
How do I e-Renew?
It’s easy! Only the Primary Contact from each member agency may e-Renew; unless we have been given instructions otherwise, this is the President/CEO/Executive Director of the agency.
To make sure you don’t get lost, I highly recommend you print these instructions.
Step 1: Go to www.thinkhomecare.org and hover your mouse over “Members Only”; then, click ‘View/Edit Your Profile’
Step 2: Log-in with your username and password; you must be logged-in with your profile to continue (don`t use somebody elses — they don’t have your permissions).
Step 3: Access the company profile by clicking “view organization” on the left, under “Manage Your Profile.”
Step 4: Once on your company`s profile page, click “renew,” also on the left.
Step 5: Review your company`s profile, editing as necessary.
Step 5a: Edit the Basic Info
Step 5b: Edit the Dues Calculation. Please certain these values are correct before continuing, as you will not have an opportunity to edit this later.
Step 5c: Edit the Demographics & Directory information.
Step 5d: Edit the Services. To select – or de-select – one item from the “Services” field at a time, hold down the CTRL button on your keyboard as you click with your mouse. Your “Service Description” may not exceed 200 characters, including spaces.
Step 5e: Edit the Towns. The same rules apply here as to the “Services” above: to select – or de-select – one town at a time, hold down the CTRL button on your keyboard as you click with your mouse.
Step 6: Review your selections and hit the renew button when finished
Step 7: Select payment method. Click “pay by credit card” only if you intend to pay the entire balance; otherwise, click ‘Bill me.’
Step 8: Review & print your invoice/receipt, which appears under ‘Accounting & Invoicing.”
Our goal with this was to make things easier for you, so please let me know if you have any problems.
Return to www.thinkhomecare.org.