Caregiver Videos: Working Effectively With An Agency

Last week, we introduced the Care Giver Video Resource Center, our YouTube series for family care providers about home care and home care agencies.

In the second video in the series, Melanie Lewis & Jennifer St. Onge of Guardian Angel Senior Services, Inc. answer questions from family care giver Lisa Krauss about the care her mother receives.

Topics include:

  • Communicating with the agency;
  • Rescheduling an appointment;
  • Understanding your service agreement/contract;
  • Can agency care givers help with financial matters?

To view the full series, visit our YouTube channel.  To access library of hundreds of care giver resources on a variety of subjects, visit, who produced the videos with us.

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Author: Tom Meyer

Tom Meyer is the Alliance's Membership Coordinator and Webmaster. His email address is

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