Talking Home Care Episode 3: Andrea Cohen on Challenges and Successes for Private Home Care

Pat Kelleher and HouseWorks’s Andrea Cohen discuss the challenges facing private duty home care agencies.

Andrea Cohen
Andrea Cohen

The Talking Home Care podcast returns after a summer hiatus. In this third episode, Pat Kelleher talks with Andrea Cohen, co-founder and CEO of HouseWorks, one of the largest and most successful private care home care agencies in Massachusetts. Topics include:

  • A primer on private care home care (what it is, who it serves, what it offers, is it affordable, etc.);
  • How private care agencies earn their clients’ trust;
  • How technology empowers agencies and families alike;
  • What private care agencies are doing to overcome workforce challenges; and
  • What the future holds for the industry in the post-Baby Boom years.

You may directly download the podcast here (Length: 27’54”; Size: 13 MB).

Talking Home Care LogoHost: Patricia Kelleher, Executive Director of the Home Care Alliance of Massachusetts.

Guest: As the co-founder and CEO of HouseWorks, Andrea Cohen’s vision crystalized over 20 years ago when she took care of both of her parents. HouseWorks’s fundamental innovation has been an entrepreneurial approach to service delivery that returns a sense of control to adult children and their parents.

Don’t want to miss the next episode of Talking Home Care? Subscribe through iTunes, Google Play, or enter the following in your podcast app:

https://thinkhomecare.wordpress.com/category/talking-home-care-podcast/feed/

Links:

  1. Secora Care.  A secure, passive, and private remote-monitoring platform.
  2. The Conversation Project. Talking about elders’ wishes for end-of-life care.
  3. Laurie Orlov’s Tech-Enabled Home Care Report.

Return to www.thinkhomecare.org.

So… You Want to Start a Home Care Agency?

What does it take to start a home care agency in Massachusetts? This downloadble brochure — updated for 2017 — covers the basics, including: What regulatory issues pertain; How to get paid; How to bill insurers; Where to get more help; and How the Home Care Alliance of Massachusetts can serve you one you’re up and running.

Return to www.thinkhomecare.org.

2017 Annual Report of the Alliance and Foundation

The Report documents the companies’ activities, finances, awardees, and accomplishments for the 2016-2017 year.

Copies of the report are available for digital download.

Return to www.thinkhomecare.org.

2017 Private Care Guides Available

Now in its 11th edition, the Guide to Private Home Care Services has connected tens of thousands of families with the home care agencies that best meet their needs. While the Resource Directory is intended for professionals and others who make regular referrals to home care, the Private Care Guides are designed for consumers and are always available at no charge.

Click the images above to order.

The Guides contains county-by-county cross-references, as well as short essays about: What home care is; How to pay for it; How to choose an agency, and; What the advantages are of working with an agency over other options.

Return to www.thinkhomecare.org.

2017 Star Awards, Innovation Showcase Winners Announced!

The Home Care Alliance of Massachusetts is pleased to announce its 2017 industry innovators and stars. Awardees will be celebrated during the Innovations Showcase & Star Awards on June 20 at the Granite Links Golf Club, Quincy.

The 2017 honorees include:


Aides of the Year

Gach Clamp, HHA, Emerson Hospital Homecare, Concord

Nancy Quinlan, CNA/HHA, Aberdeen Home Care, Danvers


Clinicians of the Year

David Ahearn, MSW, Baystate Home Health, Springfield

Carlton Jorge, RN, Community Nurse Home Care, Fairhaven


Managers of the Year

Arline McKenzie, Nursing Manager, Walpole Area VNA

Susan Proulx-Galster, Hospice & Palliative Care Program Manager, Circle Home, Lowell


Physician of the Year

David Prybyla, MD, Orthopaedics Surgical Associates, North Chelmsford


Home Care Champion

MA Pediatric Home Nursing Care Campaign


Legislator of the Year

Representative Aaron Vega (D-Holyoke)


Innovation Winners

HouseWorks, Newton:  Instant Hire Event

Southcoast VNA, Fairhaven:  Camp Angel Wings

Brockton VNA:  Lean Process Management


These awards celebrate the exceptional accomplishments of the everyday heroes in our midst who make incredible differences in the lives of their patients/clients and their families. Though there are too few opportunities to recognize all who deserve one, a STAR award brings well-deserved recognition for both the agency and the individuals.

Granite Links
Granite Links Golf Club

Please join us on June 20 as we salute and celebrate the best programs and people in our industry today!

Return to www.thinkhomecare.org.

2017 Resource Directories Available!

2017-coverThousands of copies of the the Alliance’s primary referral directory have already been shipped to Alliance members, as well as every case manager, hospital, COA, state legislator, and GCMs in Massachusetts.

This year, the Allied & Individual Members section has been re-organized by category to help members find the goods and services they need from vendors they can trust.

Need an copy? They’re available for purchase on our website, as always, with free shipping.

Alternatively, you can also use the Digital Edition of the directory, as well as our online Find an Agency search.

This is the one, indispensable book that anyone making referrals must have. It’s the bible for home care in Massachusetts. — Gina Martin, RN, BSN, BA, M Ed, CCM

Return to www.thinkhomecare.org.

We’ve Moved!

Did you hear? The Alliance has moved!

kneeland Our new location is in Chinatown, just a few minutes walk from South Station. Our address is:

Home Care Alliance of Massachusetts
75 Kneeland St., Ste. 709
Boston, MA 02111

Return to www.thinkhomecare.org.

Zdogg to Nurses: You’re Appreciated

In celebration of Nurse’s Week, Zubin Damania, MD — aka Zdogg — has a message for all the nurses who do so much for those under their care:

Return to www.thinkhomecare.org.

2015 Private Care Guides Now Available

20150717_153758_10600
Three editions, for your convenience.

Every day, home care agencies help tens of thousands of Bay Staters live safely – and better – at home. Though health insurance and public programs like Medicare often pay for home care following hospitalizations or during acute illnesses, they do not typically cover chronic or supportive home care services. Private duty home care agencies, however, specialize in these situations.

In order to help connect agencies who provide private home care with the families who need their services, the Alliance is pleased to announce the publication of the 2015 editions of the Guide to Private Home Care Services, which will begin shipping next week.

As like last year, the Guide is split into three regional editions:

The county-by-county cross-references help you easily find local care, and the short essays inside will give you all the information you need to make the best decision for those you love.

All members will receive copies in the mail over the next few weeks. Additional copies are available for order through the links above, and — as always — at no charge for orders of 50 or fewer. Anyone needing a more detailed directory of home care agencies might consider our 2015 Resource Directory, which includes a detailed town-by-town index of 187 agencies from every corner of the state.

Return to www.thinkhomecare.org.

2015 Annual Report

The Alliance is pleased to publish its 2015 Annual Report, documenting its achievements, activities, and finances of the Home Care Alliance of Massachusetts and the Foundation for Home Health over the most recent year.

In addition to reading it below, you may download the PDF, or order a free copy via snailmail (supplies are limited).

Return to www.thinkhomecare.org.